Melanie Ivy 3056 Chester Grove Rd Upper Marlboro, MD 20774
Show Phone NumberPhone: 202-812-4078
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Spirit of Phoenix Pet Services, LLC
PoliciesBoarding
Pick-up time should be the same as drop-off time, otherwise a $15 late pick-up fee per pet
will apply. The late pick-up fee is waived for boarders staying 7 nights or longer.
An additional night of Boarding will be charged at the normal rate for pick-ups after 9pm
regardless of length of stay.
Pets must not have any known aggression towards children.
Clients must bring a copy of a veterinary reciept/medical record showing that Dogs are up
to date on Rabies, Distemper, and Bordatella shots.
Pet Sitting
There is a $10 surcharge for Key pick-up & drop-off service. Alternatively, clients may
choose to deliver and have keys returned through the mail.
Free Consultations are offered on Saturdays only between the hours of 8:30am-10:30am.
There will be a $15 fee assessed for consultations that are not scheduled within that time
frame.
Pet Sitting Clients requesting visits that include dates that fall on or between July 2-5 will
be charged a one-time $10 surcharge.
Pet Sitting visits that occur anytime 2 days before Thanksgiving through the 2 days after or
that fall on any dates between December 23-27 will be charged a one-time $20 surcharge.
Pre-Paid Services for PET SITTING
Pre-paid services are non refundable and must be used by the end of the year in which
they were purchased. However, Clients may transfer remaining number of visits for
pre-paid services to family or friends.
Policies
Home Policies Services
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