Contacting Us & The Get Acquainted Visit
Once you have decided on your departure date, please contact us (email preferred) no later than one week prior to your trip. Please include the following in your message or email: your name, town in which you live, any special needs and the dates you are requesting cat sitting services. Upon receipt of your request, we will contact you to arrange a convenient time to visit your home so we may meet your kitties and we can go over the services needed.
During this visit, we will go over specific instructions pertaining to the care of your cats and home. We will complete our Cat Sitting Service Contract, you will provide us with a set of keys and remit payment. It is very important that we meet each of your kitties, so please try to close areas of your home that "hiders" may run into. We love to familiarize ourselves with each kitty we care for, so we can be best prepared once we begin your cat sitting session!
Service Rates & Area Served
Our rate is based on time spent in your home caring for your cats, as well as travel time to your home if you live outside our service area (more than a 15-minute drive from Atlantic Highlands). We do not charge extra for special care, medications or per number of cats, rather we base our rates only on time desired by the client to care for their cats and home (30-minute minimum visit). Please contact us to discuss your cats' needs so we can provide you with our rate per visit.
Booking Policy
Once you have contracted our services for the first cat sitting session, clients must notify us by phone or email for any additional sessions. We will always confirm receipt of your request by email or phone. Reservations are not guaranteed until confirmed.
The more notice you give us, the better the chances are that we will be able to book your dates. As a courtesy to our clients, we never over-book, so advance notice is greatly appreciated.
Key Policy
It is strongly suggested that clients allow us to keep a set of keys for future bookings. If we are required to pick up and return keys for each session, there is a $20 charge each time we must travel to your home to do so. Because we are very serious about the security of your home while you are away, we will not leave keys "under the mat" or "hidden under the patio planter" nor lock the keys in the house on the last visit. We do not accept garage door openers & codes in lieu of keys.